Identification of possible inaccuracies in business processes

Our client was accused of inaccuracies in the billing process with one of their biggest clients. The belief was that billable hours were overstated even though no such events had been identified before in their long-lasting relationship. As such BFI was retained to identify any inaccuracies in the billing process. Our professionals analyzed the process and came up with counterevidence yet identified certain weakness in the process. BFI advised on improvements and helped restoring the relationship between the company and their client.